Seasonal Retail Sales Associate, Woodlands Mall

Macy's • The Woodlands, TX

3d • Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine goal-driven selling with genuine hospitality to create positive holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and smart selling behaviors. You may assist customers on the sales floor and in fitting rooms, and help keep the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships through friendly conversations and maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected merchandise for vendor returns, updating signs and pricing, and assisting with merchandise moves. They share Loyalty program benefits, help customers complete their shopping, and provide a sincere farewell. Colleagues support one another and work to improve their individual and store results.

Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
• Recommend products and services and use product knowledge and smart selling behaviors to achieve sales goals.
• Assist customers on the sales floor and in fitting rooms.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
• Keep the sales floor clean, organized, and ready for customers.
• Merchandise new receipts, process damages and testers, and select merchandise for return to vendors.
• Update signs and pricing and support merchandise moves as needed.
• Share Loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
• Collaborate with teammates and contribute to individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed