Client Associate

Neuberger Berman•New York, NY

86d

About The Position

The Private Wealth Client Associate is a client-facing role supporting the Weiner Team within Neuberger's Private Wealth Management business. The Client Associate will serve as a primary point of contact for high-net-worth clients, delivering high-touch administrative and service support across onboarding, account management, and day-to-day client needs. The Client Associate will also coordinate and prep for Portfolio Manager client and prospect meetings and prepare custom and composite marketing materials. The Client Associate will support Portfolio Managers in efforts to drive inflows and broaden relationships with clients. The Client Associate will partner closely with Portfolio Management, Operations, Compliance, The Trust Department and Business Controls to ensure a seamless and rewarding client experience.

Requirements

SIE, Series 7 and Series 66 required
2-4 years of client service or support experience in the financial services industry preferred
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Strong interpersonal, client service, and communication skills (written and verbal) and ability to work with a variety of constituents: peers, Portfolio Managers, Wealth Advisors and clients
Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment, strong time management, follow-up, and organizational skills
Detail-oriented, team-oriented, and able to work independently with minimal supervision
Capable of exercising discretion with confidential information
Ability to take initiative and meet clear deadlines
Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.

Nice To Haves

Familiarity with Salesforce and FactSet is a plus

Responsibilities

Serve as a primary point of contact for high-net-worth clients, addressing inquiries related to new accounts, LOAs, account updates, funds disbursements, charitable gifting, account performance, trade activity, asset transfers, statement inquiries, objective changes, portfolio market values, stock quotes, and online access
Process account openings/closings, transfers, and other client requests; oversee transfer of assets and ensure completion of all required documentation
Perform daily review and maintenance of client accounts, including administrative changes, cash/security movements, and addressing insufficient funds for scheduled remittances
Execute account maintenance (checks and wires, RMDs, name/address/beneficiary changes, ACAT/DTC transfers, cost updates, client-directed trade orders, and other miscellaneous requests)
Prepare correspondence and presentation materials for internal and external clients and prospects, including meetings and account reviews
Create, monitor, and update financial and client data reports; compile and distribute daily, monthly, quarterly, and ad hoc oversight reporting
Review and process quarterly billing (adding/removing accounts, updating fee schedules, providing invoices, and monitoring receivables)
Utilize Salesforce and Outlook to manage client information, track client contact frequency, and record notes and strategy updates from meetings
Interact with operations and middle office to resolve account or performance discrepancies; obtain and compile data for reporting