Client Associate/Registered Client Associate

Royal Bank of Canada • Clive, IA

1d

About The Position

Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of a branch serving financial advisors and clients. The Client Associate/Registered Client Associate is a trusted resource to clients, advisors, and the branch, using administrative and operational skills to help advisors manage and grow their business. The role requires a client-first approach while meeting compliance standards, researching and resolving problems, onboarding new accounts, processing and maintaining account records, implementing technology changes, and preparing correspondence in a fast-paced, professional, and collaborative environment. RBC offers training, development, and learning resources to support career growth.

The position builds and maintains professional client relationships, assists with account questions and needs, manages required account documentation, and facilitates account transactions. It also requires maintaining confidentiality in accordance with RBC’s Code of Conduct.

Requirements

• Bachelor’s degree or job-related experience.
• Strong verbal and written communication, people, organizational, and client service skills.
• Attention to detail and a mindset focused on making advisors more efficient and effective.
• Series 7 and 66 (or 63/65) licenses, or willingness to obtain them within 12 months of hire.
• Ability to adapt to a rapidly changing business and technology environment.

Nice To Haves

• Current FINRA registrations.
• Financial services experience.

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs, escalating to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about items needed.
• Facilitate transfers of funds and securities, complete trades in client accounts, and process checks, wires, and ACH transactions in a timely manner.
• Maintain confidentiality in accordance with RBC’s Code of Conduct.
• Research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes, and prepare correspondence.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support development through coaching and managing opportunities.
• Flexible work/life balance options.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across the business.
• Training, development, and learning resources to support career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level