Seasonal Client Associate - Fashion Island

TravisMathew • Newport Beach, CA

10d • $17 - $19 • Onsite

About The Position

TravisMathew is a premium apparel brand focused on lifestyle performance clothing. The Client Associate maintains the in-store sales and service experience and promotes a sales culture to help the retail store achieve or exceed sales, key performance indicator (KPI), and profitability goals. The role involves engaging clients, providing product knowledge and service, supporting repeat business, and maintaining an inviting, productive, and organized store environment.

Requirements

• At least one year of experience in a client services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when appropriate.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.
• Ability to walk, sit, stand, bend, reach, and move continually during working hours.

Responsibilities

• Provide approachable, efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activities to drive and reward repeat business.
• Follow client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Promote a work environment focused on teamwork and productivity.
• Maintain cleanliness and organization in the store, including the front of house and stock space.

What This Job Offers

• Education Level: No Education Listed