Client Associate/Registered Client Associate
About The Position
The Client Associate/Registered Client Associate is an integral member of an RBC Wealth Management branch, supporting financial advisors and clients in an inclusive, collaborative, fast-paced professional environment. The role applies administrative and operational skills to help advisors manage and grow their business while providing client-first service and meeting compliance standards. Work includes researching and resolving problems, onboarding accounts, processing and maintaining account records, implementing technology changes, and preparing correspondence. RBC provides training, development, and learning resources to support career progression. The associate builds professional relationships with clients, responds to account questions and needs, and refers matters to financial advisors when appropriate. The role also supports account documentation and compliance, transfers of funds and securities, trades, and the timely processing of checks, wires, and ACH transactions. The position requires maintaining confidentiality under RBC’s Code of Conduct. The position is full time, salaried, and regular, with a stated workweek of 40 hours. The listed salary ranges are $45,000–$70,000 for Registered Client Associate and $40,000–$60,000 for Client Associate, depending on experience, skills, registration status, market conditions, and business needs. Discretionary variable compensation may provide additional compensation based on business and individual performance.
Requirements
- Bachelor’s degree or job-related experience.
- Strong verbal and written communication, people, organizational, and client service skills.
- Attention to detail and a mindset focused on making advisors more efficient and effective.
- Series 7 and 66 (or 63/65) licenses, or willingness to obtain the required licenses within 12 months of hire.
- Ability to adapt to a rapidly changing business and technology environment.
Nice To Haves
- Current FINRA registrations.
- Financial services experience.
Responsibilities
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Take initiative to handle account inquiries and customer needs, escalating to financial advisors when appropriate.
- Meet compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about required items.
- Facilitate transfers of funds and securities, complete trades in client accounts, and process checks, wires, and ACH transactions in a timely manner.
- Maintain confidentiality in accordance with RBC’s Code of Conduct.
- Support financial advisors and the branch through administrative and operational work, including researching and resolving problems, onboarding accounts, maintaining account records, implementing technology changes, and preparing correspondence.
Benefits
- Comprehensive Total Rewards Program, including bonuses and flexible benefits.
- Competitive compensation and commissions, with stock where applicable.
- 401(k) program with company-matching contributions.
- Health, dental, vision, life, and disability insurance.
- Paid time off.
- Flexible work/life balance options.
- Coaching and development opportunities from leaders.
- Opportunities to take on progressively greater accountabilities and challenging work.
- Access to a variety of job opportunities across the business.
- Opportunities to build close relationships with clients and make a lasting impact.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
