Client Advisor - Las Vegas Bellagio

Dolce & Gabbana S.r.l.•Boulder City, NV

6d•Onsite

About The Position

Dolce & Gabbana is hiring a Client Advisor for its Las Vegas Bellagio Boutique. The role focuses on delivering an exceptional client experience while achieving individual and store sales goals. The Client Advisor applies knowledge of luxury retail and fashion to build lasting client relationships and supports operational excellence while upholding the brand’s image and standards. The position requires serving as a brand ambassador, tailoring the client experience, demonstrating product and brand heritage knowledge, and using CRM and other clientele tools to develop business and customer relationships. The Client Advisor also supports the sales team, shop-floor merchandising, and maintenance. Dolce & Gabbana describes its brand as committed to craftsmanship, innovation, quality, and sustainability through certified materials and responsible practices.

Requirements

Previous experience delivering high-quality, client-focused service; experience in fashion and accessory retail, customer service, or luxury hospitality is preferred.
Consistently deliver strong sales results and elevated client engagement on the sales floor.
Demonstrate personal taste and passion for fashion culture, with the ability to create personalized looks.
Demonstrate a business mindset and entrepreneurial spirit.
Be open-minded and appreciate a Maison that values audacity, authenticity, and creativity.
Have a team-centric attitude and commitment to common goals.
Be comfortable using digital tools and applications and able to learn new technologies quickly.
Be motivated to work in a fast-paced environment and able to multitask and prioritize.
Be proactive, enthusiastic, and solution-oriented.
Have excellent written, oral, and listening skills in English and the local language.
Embrace change as an opportunity to grow and develop.

Nice To Haves

Experience in fashion and accessory retail, customer service, or luxury hospitality.

Responsibilities

Provide impeccable client service and represent the brand according to Dolce & Gabbana expectations.
Tailor the client experience to exceed expectations and support the team by providing, mentoring, and ensuring the smooth running of the sales ceremony on the shop floor.
Demonstrate excellent product knowledge and knowledge of Dolce & Gabbana history and heritage; prioritize clients’ interests and consistently achieve monthly sales targets.
Use clientele tools proactively and make effective use of time to achieve individual and store goals and develop the business.
Monitor and update CRM information to build and retain relationships with current customers and identify potential clients.
Achieve sales goals and enhance and develop the business.
Source new clients using CRM tools.
Maintain and build productive, long-term relationships with loyal Dolce & Gabbana clients.
Oversee the organization’s sales policies, objectives, and initiatives.
Assist with merchandising and maintenance of the shop floor.