Client Advisor - Dallas NorthPark

Dolce & Gabbana S.r.l.•Dallas, TX

1d•Onsite

About The Position

Dolce & Gabbana is seeking a Client Advisor for their Dallas boutique. The Client Advisor will be responsible for delivering an exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor will also support the team in maintaining operational excellence and upholding the brand’s image and standards.

Requirements

3+ years of Luxury Retail Sales Experience
Strong communication skills
Experience in Women’s and Men’s RTW

Responsibilities

Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
Tailor the client experience to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor.
Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
Ensure the achievement of the sales goals, enhancing and developing the business.
Sourcing new clients using the CRM tools.
Maintaining and building productive long-term relationships with DG loyal clients.
Oversee the organization's sales policies, objectives and initiatives.
Assist in merchandising and maintenance of the shop floor.