Client Advisor - Tampa

Tiffany & Co.•Tampa, FL

41d•Onsite

About The Position

Tiffany & Co. is a symbol of excellence with a 175-year legacy of exquisite designs and romantic ideals. Our rich heritage is built upon by passionate, kind, and professionally committed employees who hold themselves and their co-workers to high standards. We continually educate ourselves about new merchandise collections, cultures, and the evolving luxury market. Our respect and love for the brand create a unique workplace. We expect our employees to deliver the Tiffany Experience to each client and are committed to recognizing and rewarding excellence in service. We are aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

Requirements

Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
Proven track record in achieving sales results.
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Ability to work with a diverse client base.
Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
Must have authorization to work in the United States or in the country where the position is based.

Nice To Haves

A college/university degree.
Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
Proficiency in multiple languages.

Responsibilities

Embody the Tiffany brand in each client interaction using the Tiffany touch to make each client’s experience extraordinary.
Act as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
Demonstrate an entrepreneurial spirit.
Develop client relationships and exceed sales plans.
Deepen client relationships to drive lifetime loyalty and spend.
Consistently achieve or exceed monthly, quarterly, and annual store sales plans.
Capture client data.
Cultivate new and existing client relationships.
Deliver a significant portion of sales through repeat client business.
Drive business through key product pillars.
Elevate the in-store experience by consistently delivering memorable moments to every client.
Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch.
Demonstrate Client Experience Behaviors identified within the TEI program and with Tiffany client experience vision.
Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.