Part-Time Client Advisor | Malibu, CA

Vince•Malibu, CA
•$19 - $22

About The Position

Vince is seeking a highly motivated, results-driven, luxury-minded part-time Client Advisor (Sales Supervisor) who leads with selling and elevates every client interaction. The role calls for energy, expertise, and a deep passion for the Vince brand. The Client Advisor consistently exceeds sales goals, manages a client book, and turns client interactions into meaningful selling opportunities. By demonstrating strong selling behaviors, luxury service standards, and product knowledge, the role sets the tone for the store. The position supports store operations as needed, including POS, merchandising, inventory, and visual standards, while upholding company policies and operational procedures. Responsibilities may change based on business needs. Compensation is $18.50–$22 per hour, plus eligibility for sales-based incentive programs. Salary depends on factors including experience, skills, and geographic location.

Requirements

  • At least 2 years of experience in retail sales; luxury retail experience is preferred.
  • Proven ability to meet or exceed sales goals and performance metrics.
  • Strong selling skills, including understanding clients, building rapport, and closing sales without pressure.
  • Ability to connect clients with the Vince aesthetic through personalized styling.
  • Strong verbal and written communication and relationship-building skills.
  • Positive, motivating energy and the ability to contribute to a collaborative, high-performing team.
  • Self-motivated, goal-oriented, and proactive in generating business.
  • Comfort using POS systems, CRM tools, and Microsoft Office.
  • Ability to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds.
  • Flexible schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

  • Experience in a luxury retail environment.

Responsibilities

  • Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
  • Build an in-depth understanding of Vince fabrics, fits, construction, and design intent and use it to support sales.
  • Grow a client book through proactive SMS and email outreach, personalized follow-up, and referrals to encourage repeat business and loyalty.
  • Communicate confidently about the Vince aesthetic and turn styling conversations into brand-focused interactions that drive sales.
  • Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
  • Model strong selling and clienteling behaviors on the sales floor and help elevate the team.
  • Support store operations as needed, including POS, merchandising, inventory, and visual standards.
  • Uphold company policies, including loss prevention and operational procedures.

Benefits

  • Sick time
  • Clothing allowance
  • Merchandise discounts
  • Additional product incentive programs
  • Eligibility for sales-based incentive programs
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