Client Advisor (Sales)

New Frontier Immigration Law•Glendale, AZ

1d•Onsite

About The Position

New Frontier Immigration Law is a mid-sized, fast-growing, mission-driven humanitarian immigration law firm based in Phoenix, Arizona. The firm seeks a driven, results-oriented sales professional to help families navigating difficult circumstances access its services. This is a client-facing sales role rather than a traditional sales position: the Client Advisor leads consultations, explains the firm's services and fees in plain language, and helps qualified prospective clients decide whether to hire the firm. Attorneys handle legal matters. The successful candidate balances sales drive and closing ability with warmth, patience, honesty, empathy, and composure. The role is based in the Phoenix or Glendale, Arizona area and is in-office. Compensation includes a base salary plus incentive pay on closed contracts.

Requirements

At least 2 years of experience in a commission-based sales or client conversion role, such as auto, home services, insurance, or door-to-door sales.
A proven track record of meeting or exceeding sales targets.
Must be based in the Phoenix or Glendale, Arizona area and work in-office.
Fluency in Spanish and English; Spanish is the primary language of most clients.
Ability to explain services and fees clearly and simply, with a polished, credible, and warm presence.
Comfort asking for the business and discussing fees without being pushy.
Ability to remain composed with anxious or afraid clients and guide them toward a decision.
Strong follow-up and record-keeping discipline.
Eagerness to grow, openness to feedback, and motivation to become highly skilled in the firm's services.

Nice To Haves

Experience in immigration, legal, or another high-trust consultative service.
Experience or passion for working with immigrant communities.
Experience with CRM systems.

Responsibilities

Lead consultations with prospective clients and explain the firm's services, building trust rather than relying on aggressive sales tactics.
Present fees, respectfully handle objections, and aim to close contracts during the consultation by signing the contract, collecting payment, and booking onboarding.
Follow up with every undecided prospect.
Hand off each new client to the Legal team with complete documents and notes.
Log every interaction in the CRM and meet monthly conversion targets.
Work closely with legal and client support teams to provide families with a smooth experience.