Client Account Coordinator

Fisher & Phillips LLP•Atlanta, GA
•Remote

About The Position

Fisher Phillips, a premier international labor and employment law firm, is seeking a Client Account Coordinator to support department operations and help deliver exceptional client service. The role provides support for client account and billing processes, including rate requests, billing-rate maintenance, attorney assignments, pre-bill review, client and matter maintenance, client intake, and rate programming. The position is remote and full-time. The hourly rate range is $33.17–$40.86; actual base pay depends on factors including location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law. The role involves collaboration with attorneys, billing teams, legal administrators, team members, and the firm’s pricing team. Fisher Phillips describes its environment as professional and dynamic, using cutting-edge technology and supporting professional growth. The firm states that its benefits include health, dental, and vision insurance; a 401(k) with profit sharing; sick leave per Seattle law; 15 days of paid time off and 10 paid holidays per benefit year; 24/7 telehealth services; wellness programs; and optional benefits. Relocation costs are not covered. The firm is an equal opportunity employer and considers qualified applicants with arrest or conviction records in accordance with the FCO and California Fair Chance Act.

Requirements

  • At least 2 years of experience working in a law firm finance department.
  • Working knowledge of a fully integrated accounting system.

Nice To Haves

  • Aderant experience preferred.
  • Law firm rates programming experience preferred.

Responsibilities

  • Review and process rate requests for firm offices, including approving, correcting, and updating client and matter billing rates.
  • Maintain billing rates, billing/originating/responsible attorney assignments, and related changes in Aderant.
  • Coordinate with attorneys, billing teams, and legal administrators to implement approved rate changes.
  • Review and correct attorney pre-bills, including disbursement accuracy.
  • Process client and matter maintenance forms and ensure quality control.
  • Track hours worked and provide monthly reports to upper management.
  • Collaborate with team members on best practices, process improvements, and departmental initiatives.
  • Support client intake processes and rate programming in collaboration with the firm’s pricing team.
  • Perform data entry and ad-hoc reporting as needed.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with profit sharing
  • Sick leave per Seattle law
  • 15 days of paid time off per benefit year
  • 10 paid holidays per benefit year
  • 24/7 telehealth services
  • Wellness programs
  • Additional optional benefits
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