Client Access & Office Coordinator

Ryther•Seattle, WA

72d•$24 - $28•Onsite

About The Position

Ryther is seeking a Client Access & Office Coordinator to serve as a welcoming first point of contact for families seeking care. The role combines call-center and scheduling work with front-office relationship building and client acquisition. The coordinator handles incoming calls, greets clients and visitors, and proactively contacts prospective clients and families to schedule their first appointments and connect them with care.

Requirements

Phone and text handling skills.
Ability to de-escalate situations and remain composed with distressed people.
Outbound scheduling and conversion ability.
Data entry and basic computer proficiency.
Familiarity with EHR systems and HIPAA.
Reliable onsite attendance.

Responsibilities

Handle incoming phone calls and texts.
Greet clients and visitors at the front desk.
Proactively contact prospective clients and families to schedule first appointments.
Convert inquiries and referrals into scheduled appointments.

Benefits

Medical and dental benefits, with premiums covered up to 94% depending on plan and Ryther contributing $5,000 toward the deductible and out-of-pocket maximum.
15 days of paid vacation, increasing to 17 days after the second year and by one day each year thereafter.
10 sick days; vacation and sick time roll over.
9 paid holidays and 1 floating holiday.
Free medical telehealth appointments for employees and members of their household, including general medical, dermatology, mental health, neck and back care, and nutrition.
Employee Assistance Program for employees and their families through WorkLife.
40% off Aflac supplemental insurance and free Aflac identity theft protection.
403(b) tax-deferred retirement plan.
$50,000 life insurance.
Eligibility for the federal Student Loan Forgiveness program through Ryther's 501(c)(3) status.
Monthly bonus based on the number of scheduled referrals.