Part-Time Clerk

City of Eastpointe•23200 Gratiot Ave., MI

About The Position

Under the supervision of an assigned superior, the Clerk performs basic clerical functions, including word processing, records management, data entry, customer service, and related activities. The position supports office and departmental operations by preparing and maintaining documents and records, assisting customers, processing routine transactions, and using office equipment and software. The Clerk may also collect fees, process permits and applications, assist with purchasing paperwork, and learn department-specific software. The role is part-time.

Requirements

High school diploma with courses in commercial subjects.
Two years of administrative support experience.
Ability to enter data into a computer at a 70% accuracy rate.
Ability to handle money, make change, and perform bank reconciliations.
Basic computer literacy and knowledge of Microsoft Excel, Word, and Outlook.
General knowledge of municipal government structure, policies, procedures, and regulations.
Knowledge of general office operations and clerical and secretarial procedures and practices.
Ability to learn the policies and procedures of the assigned department.
Ability to gather data and prepare accurate, timely records, reports, notices, memos, and letters.
Ability to prepare and maintain accurate records and reports and perform mathematical computations quickly and accurately.
Ability to establish and maintain effective working relationships with employees, supervisors, and the general public.
Ability to convey and understand information effectively and promptly through speaking, hearing, reading, and writing.
Ability to assess situations critically, solve problems, work effectively within deadlines, and adapt to changing work priorities.
Ability to use basic office equipment, including a telephone, calculator, photocopier, fax, and computer, with applicable word-processing, spreadsheet, database, email, and internet applications.
Expected to maintain orderly, law-abiding citizenship, sobriety, integrity, and loyalty as they pertain to and reflect upon employment with the City.
Must be physically and mentally able to perform essential duties without excessive absences.
Ability to read, write, speak, and understand English as necessary for the position and follow written and oral instructions.

Responsibilities

Receive, screen, and direct telephone calls, visitors, and correspondence to appropriate personnel.
Provide general information and customer service.
Prepare forms, correspondence, reports, memos, receipts, vouchers, permits, and similar documents or materials.
Type, enter data, copy, file, and perform other assigned clerical tasks.
Make postings, reconcile statements, and balance accounts and records according to established procedures.
Prepare simple reports based on data results.
Sort, check, and file vouchers, reports, cards, charts, letters, and similar materials.
Create spreadsheets to tabulate and account for materials, supplies, activities, and other assigned information.
Prepare and maintain records, files, charts, data, schedules, reports, and related information.
Review records, forms, documents, attachments, and data for accuracy and completeness.
Collect fees, receive payments, and assist with issuing and processing permits and applications as required.
Assist with routine purchase orders, invoices, and requisitions, including basic arithmetic computations.
Requisition, process, and maintain supplies and office equipment as required.
Learn specialized software to perform assigned departmental duties as required.
Perform other duties as required.