0000001734.Clerk V.Sheriff-Intake Release

Dallas County • Dallas, TX

7d

About The Position

Performs first-line supervision of clerical and support staff, including hiring, training, directing, and evaluating employees. The role also researches and resolves complex issues relating to programmatic functions and supports the department’s operations and management.

Requirements

• Graduation from an accredited high school or GED program.
• Five years of job-related experience, 75 hours of college, or a combination of the two.
• Ability to type 35 words per minute or 70 keystrokes per minute.
• Experience using a personal computer, word-processing software, and other office equipment.
• Pass at least one skills test determined by the Elected Official or Department Head; testing may include 10-key, coding, data entry, filing, grammar, math, MS Excel, MS Word, proofreading, spelling, sorting, or timed typing.
• Ability to communicate effectively verbally and in writing, make decisions in accordance with established policies and procedures, organize, plan and assign work, and interact effectively with a group of employees.
• Ability to lift up to 25 pounds unassisted.

Responsibilities

• Supervise, coordinate, and train clerical staff in receiving, filing, and processing documents; maintaining records, files, and reports; receiving and depositing collected fees and fines; and providing customer service.
• Assign and coordinate tasks, monitor work for accuracy, compliance, and timeliness, provide staff feedback, and collect performance-measure data.
• Schedule and coordinate program activities; meet with the Elected Official or Department Head to establish goals and objectives and communicate program updates to staff; research legislative issues; implement policies and procedures; and maintain effective working relationships.
• Research and resolve complex program-related issues, prepare responses to inquiries, and develop standard operating policies and procedures for staff training and development.
• Assist the Elected Official or Department Head with employee matters, including serving on interview teams, coordinating leave activities, maintaining time and attendance data, ensuring appropriate training, preparing performance appraisals, and recommending staff actions.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED