Clerk Typist 2 - Area Agency on Aging

Northampton County•Bethlehem, PA
•Onsite

About The Position

The Clerk Typist 2 – Area Agency on Aging position performs a range of clerical duties that require knowledge of computer operations and processing of documents in a variety of functions.

Requirements

  • Completion of a high school, or general equivalency diploma; AND At least six (6) months as a Clerk Typist; OR Completion of a high school business curriculum which included at least one typing course.
  • Knowledge of English grammar, spelling, and punctuation at a level equivalent to that used in writing or adjusting written materials normally consisting of simple sentence structures, one and two syllable words, and punctuation marks for word, number, and sentence separation.
  • Knowledge of standard office procedures, practices, conduct, and actions necessary in maintaining harmonious working relationships.
  • Knowledge of the techniques applied in using the English dictionary.
  • Knowledge of the types, organization, and use of standard office files, logs, forms, and letter formats.
  • Knowledge of intermediate arithmetic which involves calculations similar to adding and subtracting common fractions, and multiplying and dividing by two or more digits, whole numbers, or decimal multipliers and divisors.
  • Skill in using a desktop computer keyboard at a minimum speed rate of 40 words per minute.
  • Ability to communicate appropriately with individuals by phone, face-to-face, email, and in correspondence.
  • Ability to communicate in English.
  • Ability to process documents using Microsoft software.
  • Ability to perform or willingness to learn the programs essential to maintain electronic files, contract tracking, purchase orders, correspond with outside entities.
  • Ability to read handwritten documents.
  • Ability to operate PC, printer, calculator, copier, scanner, postage meter, shredder, and other office equipment.
  • Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.

Responsibilities

  • Answers Area Agency on Aging’s multi-line telephone and either responds to inquiries, transfers calls to appropriate personnel, or directs calls to appropriate resource.
  • Retrieves and distributes overnight voicemail messages to appropriate staff.
  • Opens, date stamps, and records incoming mail.
  • Delivers mail to appropriate staff.
  • Processes all outgoing U.S. mail.
  • Types assignments (letters, memos, forms, reports, Guardianship petitions, etc) from handwritten notes.
  • Completes other typing as assigned.
  • Proofreads finished work for accuracy.
  • Processes and maintains membership lists for Area Agency on Aging Advisory Council.
  • Assists with events and provides staff support for special projects.
  • Scans and links consumer records.
  • Takes daily meal counts from Senior Centers.
  • Records in log and faxes counts to caterer.
  • Enters counts of total meals into spreadsheets.
  • Collects, copies, faxes, emails, and mails monthly Senior Center menus and calendars to each center and news media.
  • Responsible for creating and maintaining daily agency sign-in and sign-out attendance forms.
  • Files Voter Registration Declination Forms in chronological order.
  • Performs monthly shredding when retention is no longer required.
  • Generates yearly contribution sheets, social/recreation, meal counts, prime time health, and intake forms for Senior Centers.
  • Monitors supplies of brochures, pamphlets, applications, and other necessary forms.
  • Orders and makes copies as needed.
  • Compiles packets for Aging Care Managers and ensures packets contain all paperwork needed for each unit.
  • Assists fiscal with monthly mailing of cost share invoices, as available.
  • Schedules conference rooms.
  • Prints and hangs new Job Posting notices.
  • Prints labels and envelopes for unit.
  • Assists with bulk mailings.
  • Adds new consumer data to Aging Data System.
  • Completes Organizational Unit transfers to other Area Agencies on Aging.
  • Assists with scheduling appointments for Aging Care Managers.
  • Checks fax folder and sends faxes via email to appropriate staff.
  • Updates and creates Word and Excel documents as needed.
  • Assists with special projects.
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