Aging Case Aide 2 (Local Government) - Lehigh County Area Agency on Aging

Commonwealth of Pennsylvania • Lehigh County, PA

10d • Onsite

About The Position

Looking for a rewarding and fulfilling career helping seniors while working in a supportive team environment? This is for you! The Lehigh County Area Agency on Aging is hiring an Aging Case Aide 2 to join our commitment to empowering and supporting the wellbeing of older adults and their families. Each day offers opportunities to help older people access services that meet their needs, including remaining active, healthy, productive, and independent in their communities. Apply now to make a lasting difference with us!

Requirements

• One year as an Aging Case Aide 1; or Two years of public contact work, including one year in a human services program; or Any equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Pass a background investigation.

Responsibilities

• Use computer systems to enter data, review, and determine the status of new and existing consumer referrals
• Interview consumers to identify their needs, strengths, and eligibility for aging related services; provide clear explanations of available programs and community resources; make referrals as appropriate
• Help consumers weigh pros and cons, then decide on an action plan that meets their needs; provide assistance with completing applications and accessing options
• Contact consumers, informal supports, referral sources, and other community agents to ensure consumer needs are met
• Maintain an ongoing record of all contacts made, detailed case histories, and resolutions; prepare memos, letters, summaries, and reports
• Participate in community events to support consumers and in-service training opportunities to increase knowledge, technical expertise, and personal growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed