Clerk Typist 2 - Ophthalmology/PRIME

Winnipeg Regional Health Authority•Winnipeg, MB

3d•Onsite

About The Position

PRIME is a community-based health program dedicated to supporting community dwelling seniors to continue living in their homes, through the provision of an all-inclusive program of care including: a day centre, primary health clinic, intense case management, access to an interdisciplinary team, Home Care coordination and after-hours support. Program staff's scope of responsibility will extend beyond the walls of the program premises, and will not be limited to the participants' days of attendance. The team works in partnership with seniors and their families, home care and other health agencies and sectors that maintain and promote the health of the senior population residing in community settings. There is a strong emphasis on relationship-based care including collaborative practice, particularly teamwork and communication. Under the direction of the PRIME Manager or designate, and as a member of the interdisciplinary team, the Medical Office Assistant (MOA) provides a central communication and administrative role on the team. Often as a first point of contact for participants and other health-care providers and agencies, the MOA is a key representative for the PRIME program. The MOA has a broad role and is required to provide support in multiple areas of the program including (but not exclusively) the reception area, the Day Program, and the Health Clinic. This position has a strong emphasis on interprofessional collaboration. Performs all duties in accordance with established health and safety regulations/guidelines, policies and procedures (e.g. utilizing personal protective equipment as per safe work procedures).

Requirements

Two years previous office experience in a health-care setting or community clinic setting required.
Demonstrated experience operating in a Windows computer environment required, with a keyboarding speed of 65 words per minute.
Grade 12, Manitoba standards, required.
Successful completion of a medical office assistant program including medical terminology or medical administrative assistant or equivalent course of study.
Must speak fluent English and have excellent communication skills and telephone etiquette.
Knowledge of filing and recording systems.

Nice To Haves

Experience using an electronic medical record system preferred.
Working knowledge of health records and health information preferred.
Knowledge of the provincial privacy legislation preferred.
Working knowledge of Minimum Data Set (MDS), Home Care, Procura preferred.
Ability to function as an effective member of an interdisciplinary team, including collaboration, team work and good communication skills.
Excellent public relations and customer service abilities.

Responsibilities

Performs all duties in accordance with established health and safety regulations/guidelines, policies and procedures (e.g. utilizing personal protective equipment as per safe work procedures).
Provides a central communication and administrative role on the team.
Provides support in multiple areas of the program including the reception area, the Day Program, and the Health Clinic.
Works within MHC's core values, philosophy, vision, CQI goals, policies and procedures.
Carries out all work with a high degree of accuracy.
Deals sensitively and maturely with participants who may have disabilities (physical, cognitive, mental), families and the general public.
Maintains a high level of confidentiality.
Problem-solves effectively in difficult situations.
Takes initiative as a self-starter.
Multi-tasks effectively and with a high degree of accuracy in various areas of the program, including Reception, Day Program, and Primary Care Clinic.
Organizes, prioritizes, and completes assignments thoroughly and with a minimum of supervision.
Establishes and maintains good interpersonal relationships.
Manages workload and deadlines despite frequent interruptions and competing demands upon time.