0000002593.Clerk Iii.Sheriff-Fugitive

Dallas County•Dallas, TX

About The Position

The Clerk III provides complex clerical and administrative support, including processing documents, drafting routine correspondence, resolving questions and problems, providing information, researching files and records, and assisting with training Level I and Level II clerks. The position works within established policies and procedures under minimal supervision. The role reviews and processes materials requiring specialized knowledge, maintains records and confidentiality, and may support staff training and quality control. It also uses department-specific and county-wide computer systems to access, enter, and retrieve information and to support purchasing and inventory activities.

Requirements

  • Graduate from an accredited high school or GED program.
  • Three years of job-related experience, 45 college credit hours, or a combination of the two.
  • Ability to type 35 words per minute or 70 keystrokes per minute.
  • Knowledge of computer applications and standard word-processing software.
  • Pass at least one skills test for clerical, administrative, or secretarial positions; tests may include 10-key, coding, data entry, filing, grammar, math, MS Excel, MS Word, proofreading, spelling, sorting, or timed typing.
  • Ability to understand and follow written and verbal instructions, organize and process work, and establish and maintain effective working relationships and excellent customer service with County employees and the general public.
  • Ability to lift files, boxes, and copies weighing up to 25 pounds unassisted; may also require prolonged sitting, walking, and/or standing.

Nice To Haves

  • Experience in a customer service environment.

Responsibilities

  • Resolve problems and respond to inquiries from Level I and Level II clerks, customers, and other entities.
  • Review, validate, and process complex documents, data, reports, and other materials requiring specialized knowledge.
  • Collect, input, and reconcile data, funds, or inventories, and prepare appropriate reports.
  • Use department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, and related activities.
  • May assist the supervisor with staff training and quality control to ensure compliance with policies and procedures.
  • Maintain files and records and release information according to County policies and procedures while maintaining confidentiality.
  • Perform other duties as assigned.
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