Clerk II

MyMichigan Health • Midland, MI

5d • Onsite

About The Position

This position assumes responsibility for working together as a team to by performing analysis tasks, birth certificate completions, the merging of medical record numbers, release of information and diagnostic verification as assigned. The role also involves chart prep, quality checking, scanning, validation, answering phones, and working with internal and external customers. The Clerk II will also cover other clerical and Clerk 1 duties as needed and maintain departmental customer relations with patients, physicians, other healthcare professionals, the general public, and MyMichigan Health affiliates. Collaboration with non-clerical health information staff such as coders, transcriptionists, charge capture analysts, and the MPI coordinator is also part of the daily duties.

Requirements

• Interpersonal skills needed to communicate successfully with individuals, with groups, on the phone, in writing, and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
• Competency in Microsoft® Windows.
• Fingerprinting

Nice To Haves

• An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Responsibilities

• Performing analysis tasks, birth certificate completions, the merging of medical record numbers, release of information and diagnostic verification as assigned.
• Chart prep, Quality Checking, scanning and validation.
• Answering phone and working with internal and external customers.
• Chart prepping, scanning, QC and Validation.
• Covering other areas of the clerical and Clerk 1 duties as needed.
• Maintains departmental customer relation will all customers such as patients, physicians, other health care professional, general public and MyMichigan Health affiliates.
• Works with non-clerical (coders, transcriptions, charge capture analysis, mpi coordinator) health information staff in the course of their daily duties.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED