Clerk I

Bull Moose•Bangor, ME

2d•Onsite

About The Position

Clerk I is a customer-facing Level 1 team member role. The position provides thoughtful, engaging, solution-based customer service; demonstrates product knowledge; supports team efforts and sales goals; and helps maintain a well-merchandised, organized, and clean store. Team members are expected to be willing to learn and grow.

Requirements

Build effective relationships with customers, peers, and leadership.
Communicate clearly and effectively, with strong interpersonal skills.
Work a flexible schedule based on store needs, including holidays, weekends, and overtime as required.
Demonstrate professionalism and enthusiasm.
Be detail-oriented and computer literate.
Operate equipment such as a computer terminal, telephone, calculator, and printer.
Accept constructive criticism and advice; professionally communicate disagreements and concerns.
Ask clarifying questions when unsure.
Have strong alphabetization skills.
Learn new tasks through hands-on training and take direction from supervisors.
Treat teammates fairly, with dignity and respect.
High school education or equivalent is preferred.
One year of customer service experience is preferred.

Nice To Haves

High school education or equivalent.
One year of customer service experience.

Responsibilities

Assist customers with a variety of transactions in a seamless and friendly manner.
Greet customers and provide prompt, courteous service and assistance.
Approach customers on the sales floor.
Accurately and efficiently scan customer purchases into the cash register.
Collect cash or checks and provide accurate change in accordance with company policies and procedures.
Demonstrate expertise in technologies used in the store.
Build trust, teamwork, and positive team relationships.
Promote the Bull Moose Frequent Buyer rewards program during customer interactions.
Maintain an energetic and upbeat approach.
Answer incoming phone calls and make outgoing calls.
Act in accordance with company values and guiding principles.
Be open to feedback and take action as required.
Support a positive store culture through honesty, integrity, and respect.
Follow safety standards, policies, and established procedures.
Verify customer IDs and follow store policies concerning buybacks.
Maintain a clean and organized workspace.