Clerk 2 (Local Government) - CSR/Dispatch - Wayne County Area Agency on Aging

Commonwealth of PennsylvaniaWayne County, PA
Onsite

About The Position

The Wayne County Area Agency on Aging Transportation Department is seeking qualified applicants for a Clerk 2 position in Honesdale, PA. This role supports transportation services by managing consumer intake, maintaining records, and assisting with routing and reservation tasks. The position is full-time and offers a comprehensive benefits package. The work involves ensuring older adults receive safe, reliable, and well-coordinated transportation.

Requirements

  • Six months as a Clerk 1 and educational development to the level of the eighth grade; or Completion of a high school business curriculum; or Any equivalent experience and/or training which provided the required knowledges and abilities.
  • Meet the PA residency requirement.
  • Be able to perform essential job functions.
  • Pass a background investigation.
  • Pass a drug screening (conditional offer of employment).
  • Satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance (conditional offer of employment).

Responsibilities

  • Complete forms, update records, and determine eligibility for transportation services
  • Take reservations, enter trip details, and update information in the computer system
  • Organize consumer files, review documentation, and keep information accurate and complete
  • Enter and verify geo-codes, note special trip needs, and support adjustments for scheduling
  • Check mileage, review self-transport requests, and verify totals for accuracy
  • Provide information, assist supervisors, and support daily transportation tasks

Benefits

  • Comprehensive benefits package
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