Clerk 1

The Church of Jesus Christ of Latter-day Saints•Knoxville, TN

About The Position

This is an entry-level clerk position that helps make gospel teachings, resources, and services accessible to customers. The role fosters an environment of reverence and respect, helps customers make informed product decisions, and provides exceptional customer service. The incumbent must be endowed and hold a current temple recommend. This is a part-time position of 12 hours per week in a retail environment. The role works under direct supervision and follows standard procedures and written instructions. Physical requirements may include standing for extended periods, stooping, bending, and lifting up to 40 pounds. Employees must be available to work as scheduled and needed, including Saturdays and holidays. No benefits are offered.

Requirements

Must be endowed and hold a current temple recommend.
High school diploma or equivalent.
Ability to complete internal customer service training within one month of hire.
Basic math, reading, computer, and cashiering skills.
Good communication skills and demonstrated ability to work well with others.
Ability to work under direct supervision and follow standard procedures and written instructions to accomplish assigned tasks.
Ability to work as scheduled and needed, including Saturdays and holidays.
Ability to meet physical requirements that may include standing for long periods, stooping, bending, and lifting up to 40 pounds.

Nice To Haves

Retail sales and/or customer service experience.

Responsibilities

Greet customers and determine their needs.
Provide high-quality customer service and product knowledge.
Develop an understanding of product contents and properties to serve customers adequately.
Respond to customer questions about curriculum, clothing fit, or similar issues.
May provide personal fitting consultations to patrons at the distribution store.
Prepare merchandise for purchase.
Operate the point-of-sale terminal, complete sales, and process returns.
May assist the store supervisor with store presentation and shelf inventory.
May assist the store supervisor with inventory and cycle counts.
May perform housekeeping to keep the facility, equipment, and storage areas in good condition.
Work as scheduled and needed, including Saturdays and holidays.
Assist with other operational responsibilities as needed.