Clerical Supervisor 2

Commonwealth of Pennsylvania • Dauphin County, PA

13h • Hybrid

About The Position

Step into the Clerical Supervisor 2 position with the Department of State and help shape the quality of licensing services across the Commonwealth. Your direction will keep vital records accurate and ensure applicants meet important standards that protect the public. This role provides you with a steady pace, a clear purpose, and daily opportunities to support both your team and the public. Bring your leadership skills to a team that values commitment, clarity, and dependable service. In this position, you will oversee clerical operations that support the review and processing of licensure applications for real estate and vehicle professionals. You will play an important role in ensuring applicants meet requirements that protect the health, safety, and welfare of the public.

Requirements

• One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• An equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.

Responsibilities

• Assign tasks to clerical staff to support timely and accurate processing
• Provide guidance and hands on instruction to help staff learn required procedures
• Complete evaluations and prepare job descriptions and standards for clerical employees
• Interview job candidates and support decisions about licensure eligibility based on established criteria
• Give clear information to applicants and licensees regarding requirements and application issues
• Work closely with division leadership to maintain steady workflow across the office

Benefits

• The ability to telework is subject to change at any time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed