Clerical Supervisor 2 - Cumberland County Assistance Office

Commonwealth of PennsylvaniaCumberland County, PA
Hybrid

About The Position

The Clerical Supervisor 2 position with the Department of Human Services offers a chance to guide a busy clerical team toward strong, reliable performance. This role is ideal for a motivated individual who enjoys helping others learn and succeed while keeping office operations running smoothly. Using your organizational and multi-tasking skills, you will support the agency mission by ensuring that important clerical tasks are completed accurately and on time. Join a team that values your leadership and commitment to service!

Requirements

  • One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
  • One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
  • Two years as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
  • An equivalent combination of experience and training
  • Meet the PA residency requirement
  • Be able to perform essential job functions
  • Submission of criminal history reports (conditional offer of employment)
  • Pass a background investigation

Nice To Haves

  • Hiring preference for this vacancy may be given to candidates who live within Cumberland County.

Responsibilities

  • Assign and review clerical tasks to support timely and accurate assistance benefits processing
  • Train and guide employees to improve operations, as well as identify and address personnel issues within the team and recommend appropriate actions
  • Implement procedures and ensure accurate handling of mail, documents, and controlled materials
  • Manage supplies, purchasing processes, and equipment needs for the office
  • Track data entries, system issues, and application processing to support smooth operations
  • Share updates, coordinate meetings, and assist with messages that keep staff informed

Benefits

  • Telework may be eligible part time
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