Clerical Specialist

County of Lancaster•Lancaster, PA

About The Position

This clerical position provides office support for Lancaster County’s Court of Common Pleas. The Clerical Specialist I is responsible for the initial intake and management of original divorce court documents, including entering Divorce Complaints and subsequent filings into the computer system, scanning and docketing filings to preserve the official record, conforming Divorce Orders, and sending copies to all parties. The role also processes and receipts filing fees and maintains files in both digital and paper formats. The position involves substantial customer service at the counter, by phone, and by email with attorneys and self-represented litigants, as well as regular interaction with judicial staff. The Divorce Clerk works as part of a Family Court team and is expected to maintain a professional, helpful, and service-oriented demeanor with strong attention to detail. The County of Lancaster offers comprehensive employee benefits and provides equal employment opportunity. Starting compensation is $36,270 annually.

Requirements

High school diploma or equivalent.
One year of office experience that includes computer data entry, or an equivalent combination of education, training, and experience.
Competency operating basic office equipment, including a computer and copier.
Excellent organizational skills and strong attention to detail.
Proficient typing/keyboarding skills.
Ability to locate files within an organized filing system.
Ability to communicate effectively and tactfully with the public in person and by phone.
Ability to work cooperatively with coworkers and other courthouse personnel.
Ability to analyze situations accurately and pursue an effective course of action.
Ability to review documents, locate and analyze data, and accurately enter appropriate information into a computer.
Ability to review correspondence and pleadings, analyze dispositions, perform simple math calculations, and process requests and documents.
Ability to transport dockets and indices weighing up to 25 pounds to various locations in the courthouse.
Ability to retrieve and accurately re-file documents in folders on shelves ranging from 1 to 6 feet in height.
Ability to handle stressful situations tactfully and effectively.
Ability to sit for an extended period of time.

Responsibilities

Receive, review, conform, verify, and/or enter documents into a database.
Perform general docketing, scanning, filing, and file preparation.
Provide phone and mail assistance.
Process and receipt filing fees as needed.
Maintain court files in digital and paper formats.
Respond to attorneys and self-represented litigants at the counter, by phone, and by email.
Interact regularly with judicial staff and work cooperatively with Family Court teammates and other courthouse personnel.
Perform other assigned tasks as needed.