About The Position

The Clerical Associate maintains a professional image and prioritizes customer relations in line with the organization’s Service Excellence Standards. The role performs clerical tasks and supports medical office staff as needed. Duties include routing incoming calls, distributing registration forms, entering demographic data, scheduling and rescheduling appointments, collecting co-payments, and managing records professionally.

Requirements

  • Ability to perform basic clerical functions.
  • Ability to comprehend medical terminology.
  • A minimum of 6 months of experience or training in a medical practice.

Responsibilities

  • Route incoming calls.
  • Distribute registration forms.
  • Input demographic data.
  • Schedule and reschedule appointments.
  • Collect co-payments.
  • Manage records effectively and professionally.
  • Perform diverse clerical tasks.
  • Support medical office staff as needed.
  • Maintain a professional image and prioritize customer relations in line with Service Excellence Standards.
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