Clerical Assistant

State of Indiana•Indianapolis, IN

2d•Onsite

About The Position

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Indiana School for the Blind & Visually Impaired (ISBVI): The School is nationally and internationally recognized for its excellence and best practices in educating children and young adults who are blind or have low vision. The School is a critical resource for Indiana’s children who are blind or have low vision and the teachers, parents, and caregivers who work with them. Every year, we educate hundreds of children and young adults ranging from 3 to 22 years old and living in all parts of Indiana, many of whom, due to severe or multiple disabilities, other schools in the state have difficulty serving or cannot serve. Role Overview: The Clerical Assistant supports the efforts of the Outreach Team by being available for customer support to school districts, reviewing and editing consultation reports, verifying and entering billing, and overall organization of the office. You will partner with the Director, Consultants, and Orientation and Mobility Specialists to respond to inquiries and service requests. This role requires: Exceptional communication skills. Excellent organizational skills. Ability to review and edit documents. A desire for excellent customer support. Technical skills for billing school districts and tracking invoices. Braille is not required for this role.

Requirements

Working knowledge of general office functions and clerical procedures.
Basic computer skills.
Active listening skills.
Effective written and verbal communication skills.
Organizational skills with the ability to prioritize tasks effectively.
Attention to detail and proofreading skills.
Ability to use Microsoft Office Suite (Word, Excel, Outlook).
Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
Ability to work independently.
Ability to provide effective and professional customer service to internal and external parties.
Ability to perform essential functions with or without reasonable accommodation.
A High School Diploma or High School Equivalent (HSE) is required.

Nice To Haves

Exceptional communication skills.
Excellent organizational skills.
Ability to review and edit documents.
A desire for excellent customer support.
Technical skills for billing school districts and tracking invoices.

Responsibilities

Support daily office operations perform general office tasks.
Respond to inquiries and direct them to the appropriate individuals.
Open, sort, and route incoming mail and correspondence.
Prepare outgoing mail.
Send, receive, and process billings for various consultive services and program items.
Accurately maintain and organize office files.
Deliver messages and run errands.
Maintain inventory, orders, and distributes supplies.
Complete tasks or projects assigned by supervisor in a timely manner.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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