Clerical Assistant 3

Commonwealth of Pennsylvania•Dauphin County, PA

22h•Hybrid

About The Position

The Clerical Assistant 3 position with the Bureau of Professional and Occupational Affairs is a great opportunity to support important licensure work that helps professionals across the state. Work involves keeping applications moving, reviewing key details, and helping ensure accuracy in every step. This role offers steady, meaningful tasks that make a real difference in public service. If you enjoy organized office work and supporting clear processes, this job may be a strong match for you. This role supports licensure processing by reviewing applications, verifying information, and assisting applicants throughout the process.

Requirements

One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
One year of moderately complex clerical experience
An equivalent combination of experience and training
Meet the PA residency requirement
Be able to perform essential job functions

Nice To Haves

Securely configured high-speed internet connection (for telework)
Work from an approved location inside Pennsylvania (for telework)

Responsibilities

Examine licensure applications to assess eligibility and accuracy
Check documents and records to confirm completeness and required information
Respond to calls and provide information to applicants and the public
Determine inspection needs and request reports through the computer system
Compile licensure histories, certificates, and letters of good standing
Prepare discrepancy notices and handle exceptional applications for further review