Clerical Assistant - Subpoena Clerk

Milwaukee County•Milwaukee, WI

7d•$16 - $24•Hybrid

About The Position

The Clerical Assistant in the DA’s Office Victim Witness Services Division is responsible for timely issuance and recall of subpoenas in criminal cases, generating and sending notices to case parties—including required notices to victims, witnesses, and defendants—and providing assistance to the public and system partners. The position analyzes electronic case files, police reports, and court calendars; maintains records and case materials; enters case information into the PROTECT database; and communicates case-related information to attorneys, advocates, law enforcement, courts, and other authorized parties. The position is eligible for telework up to 20%, subject to manager approval and department needs. Applicants must be Wisconsin residents and possess the minimum qualifications when applying. Selection may include additional written or performance tests. Milwaukee County conducts pre-employment substance abuse testing, background checks, and job-related pre-employment physicals.

Requirements

Must be a current resident of Wisconsin at the time of application.
High school diploma or GED equivalent.
At least one year of office clerical support experience.
Typing speed of 45 words per minute with at least 85% accuracy.
Proficiency in Microsoft Word.
Ability to manage a large volume of work quickly and accurately under pressure and maintain legible, accurate records.
Ability to maintain good working relationships and adapt to changes in assignments.
Ability to communicate and exchange factual information, including sensitive or confidential information, with peers and people outside the organization.
Ability to gather information, answer questions, request assistance, and read, write, and comprehend simple instructions.
Ability to type reports, short correspondence, and memos.
Knowledge of general office equipment, including computers, copiers, fax machines, and multi-line phones.
Must possess minimum qualifications at the time of filing the application.
Must submit a full account of training and experience through an up-to-date resume or a completed application; additional written or performance tests may be required.

Responsibilities

Create subpoenas for citizen, expert, and law enforcement witnesses in a timely manner.
Analyze District Attorney electronic case files and CCAP calendars, reconcile discrepancies, maintain records, determine case-preparation actions, and verify information.
Maintain records of incarcerated defendants and witnesses and their upcoming court dates; identify appropriate institutions for their production and prepare Orders-to-Produce documents when appropriate.
Ensure records, including drug analysis and driving records, are available for court hearings.
Analyze electronic case files to determine when law enforcement subpoenas must be recalled; choose the appropriate notification method, prepare recall subpoenas or send TIME System teletype messages, and record recall phone tape messages.
Notify assigned attorneys and advocates about case-status changes, motions, and problems that may affect case presentation.
Prepare and mail defendant summonses and victim and witness notification letters.
Locate case files requested by courts, attorneys, law enforcement, probation and parole agents, and other authorized persons; maintain scans or file correspondence and other case materials, and convert paper files to electronic files as needed.
Locate and provide information to citizens, District Attorney attorneys, law enforcement officers, court personnel, staff members, probation and parole agents, and defense attorneys.
Enter cases into the PROTECT District Attorney case-management database; review police reports to gather information and verify charges, statutes, and witness information, and enter identified witnesses.
Provide routine customer contact and information exchange, including interaction with distressed or emotional people in person and by phone.