Clerical Assistant

State of Indiana•Pendleton, IN

1d•Onsite

About The Position

The Clerical Assistant supports Pendleton Correctional Facility by handling facility packet room duties, record keeping, electronic filing, document archiving, and classification notifications. The position works closely with support staff to complete facility goals and tasks and contributes to an efficient team. Success in this role requires the ability to prioritize and manage multiple tasks. The role supports daily operations through general office work, including assisting visitors and callers, processing mail, operating office equipment, maintaining files and supplies, delivering messages, and completing assigned projects. A degree is not required; a high school diploma or equivalent is required. The role may directly supervise one or more staff members.

Requirements

High school diploma or High School Equivalent (HSE); a degree is not required.
Working knowledge of general office functions and clerical procedures.
Basic computer skills.
Active listening skills.
Effective written and verbal communication skills.
Organizational skills and the ability to prioritize tasks effectively.
Attention to detail and proofreading skills.
Ability to use Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to work with sensitive documents and agency information without divulging it to internal or external parties.
Ability to work independently.
Ability to provide effective and professional customer service to internal and external parties.
Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

Perform facility packet room duties, record keeping, electronic filing, document archiving, and classification notifications.
Support daily organizational operations by performing general office tasks.
Greet visitors and direct them to the appropriate person.
Answer telephone calls, provide information, take messages, and transfer calls as appropriate.
Open, sort, and route incoming mail and correspondence, and prepare outgoing mail.
Operate office machines and equipment, including photocopiers, scanners, facsimile machines, voicemail systems, and personal computers.
Maintain and organize office files accurately.
Deliver messages and run errands.
Maintain inventory and order and distribute supplies.
Complete tasks or projects assigned by a supervisor in a timely manner.

Benefits

Three medical plan options, including prescription coverage, as well as vision and dental plans.
Wellness Rewards Program with gift card rewards for completing wellness activities.
Health savings account with a bi-weekly state contribution.
Deferred compensation 457(b) account with employer match.
Two fully funded pension plan options.
Leave policies, including 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
Up to 15 hours of paid community service leave.
Combined 180 hours of paid vacation, personal, and sick leave time off.
12 paid holidays, or 14 in election years.
Education Reimbursement Program.
Group life insurance.
Referral Bonus program.
Employee assistance program with covered behavioral health visits.
Qualified employer for the Public Service Loan Forgiveness Program.
Free parking for most positions.
Free LinkedIn Learning access.