Clerical Assistant 2

Commonwealth of Pennsylvania • Dauphin County, PA

8h • Hybrid

About The Position

The Clerical Assistant 2 supports the Department of State’s daily operations by processing documents, maintaining records, handling payments, and assisting customers. The position helps ensure that filings, requests, and records are reviewed, recorded, and managed according to established procedures. Duties include entering and checking information in computer systems, sorting mail, retrieving records from microfilm, tracking payments, responding to customer questions, processing requests, and preparing reports and invoices.

This is a full-time position with a schedule of 8:30 a.m. to 5:00 p.m., Monday through Friday, with a 60-minute lunch. After training, part-time telework may be available subject to operational needs. Telework requires a securely configured high-speed internet connection and work from an approved location in Pennsylvania. Employees unable to telework may report to the headquarters office in Harrisburg. Telework arrangements may change at any time.

New Commonwealth of Pennsylvania employees will begin at an annual salary of $36,831 before taxes. Applicants must meet the stated experience or education requirements and be able to perform the essential job functions. Applications must be submitted by the posting closing date; resumes, cover letters, and similar documents will not be reviewed for eligibility.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or graduation from high school; or an equivalent combination of experience and training.
• Ability to perform essential job functions.
• For telework, a securely configured high-speed internet connection and work from an approved location inside Pennsylvania are required.

Responsibilities

• Enter filing and request information into computer systems, review submissions for completeness, verify data accuracy, and correct identified errors.
• Sort incoming mail by filing type and date.
• Retrieve information from microfilm and prepare records for scanning and back-scanning activities.
• Track checks and other payments, prepare closeout reports, reject submissions without required fees, and organize payments for processing.
• Answer internal and external customer questions about filings, payments, accounts, and related requests.
• Process certifications, search and copy requests, expedited applications, and Uniform Commercial Code filings according to established procedures.
• Create workload reports, invoice customers for outstanding payments, and provide receipts for completed orders.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED