Clerical Assistant 2

Commonwealth of Pennsylvania•Dauphin County, PA
•Hybrid

About The Position

The Clerical Assistant 2 supports the daily operations of the Division within the Department of Environmental Protection by handling mail, reviewing requests, updating data, and assisting staff and external clients. The position processes and tracks incoming applications, payments, and requests; reviews waste transportation and PIN requests for missing information; maintains accurate electronic records; prepares and proofreads documents; and verifies information in RFC authorization requests using multiple data sources. The position is full time, 37.5 hours per week, with a schedule of 8:00 AM to 4:30 PM, Monday through Friday, including a 60-minute lunch. Occasional travel for training is required. Part-time telework of up to three days per week may be available, subject to requirements including a securely configured high-speed internet connection and work from an approved location within Pennsylvania. Employees unable to telework may report to the headquarters office in Harrisburg, Pennsylvania. Telework arrangements may change.

Requirements

  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or graduation from high school; or an equivalent combination of experience and training.
  • Meet the Pennsylvania residency requirement.
  • Be able to perform the essential job functions.

Responsibilities

  • Sort and track incoming applications, payments, and requests using established logs.
  • Review waste transportation and PIN requests for missing information and notify senders when updates are needed.
  • Update and maintain electronic records to ensure accuracy, completeness, and consistency across DEP systems.
  • Prepare files for scanning, retention, or archiving and proofread documents for accuracy.
  • Verify information in RFC authorization requests by checking multiple data sources.
  • Assist staff and external clients with daily Division operations.
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