Clerical Assistant - Med Surg

St. Elizabeth Healthcare•Edgewood, KY

7d•Onsite

About The Position

St. Elizabeth Healthcare is hiring a Clerical Assistant for the Med Surg Unit at Edgewood Hospital. The Clerical Assistant coordinates and maintains clerical functions for a designated unit or program and completes worklist tasks triggered by physician orders or nurse-generated tasks under the direct supervision of licensed nursing personnel. The position uses customer service skills when greeting patients and visitors and answering telephone calls, and demonstrates respect, dignity, kindness, and empathy in interactions with patients, families, visitors, and employees. The role organizes and performs clerical duties in Epic related to patient admissions, discharges, and transfers; maintains patient records according to hospital and unit policy; and serves as an information source for medical and nursing staff, patients, and visitors. The position relays written and verbal communications and reports pertinent patient and family observations to professional staff. It also supports the unit through light housekeeping, participation in performance improvement activities and compliance or data accuracy checks, and maintaining adequate supplies. Schedule: One weekday evening shift from 3:00 PM to 11:00 PM and every other weekend (Saturday and Sunday).

Requirements

High school diploma or GED.
Basic computer literacy.
Successful work employment history.
Prior clerical experience, including phone etiquette.
Data entry.

Responsibilities

Coordinate and maintain clerical functions and duties for the designated unit or program.
Greet patients and visitors and answer telephone calls using customer service skills.
Complete worklist tasks triggered by physician orders or nurse-generated tasks under the direct supervision of licensed nursing personnel.
Organize and perform Epic clerical duties related to patient admissions, discharges, and transfers, ensuring pertinent data is recorded.
Update and maintain patient records according to hospital and unit policy.
Serve as an information source for medical and nursing staff, patients, and visitors.
Relay written and verbal communications and report pertinent patient and family observations to professional staff.
Support the unit through light housekeeping and participation in performance improvement activities, including compliance and data accuracy checks.
Help maintain adequate unit supplies and obtain other items as needed from Central Supply and Par Level.
Perform other duties as assigned.