An employee in this position performs clerical work requiring typing skills and the processing of varied documents, including correspondence. Duties also include verifying information, performing arithmetic calculations, and assisting members of the public with governmental forms. Assignments involve answering calls on a consumer HelpLine, providing secretarial services to multiple individuals, and using computers and electronic scanning equipment for data entry and document management. The position may include training and guiding new employees and serving as a lead worker for routine clerical operations. Work is performed with considerable independence under standard operating procedures, with supervisory guidance and review for new or unusual situations and changes to procedures or policies. The work requires some adaptability to changes in the work schedule.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed