Clerical Assistant III

Pennsylvania Office of Attorney General•Harrisburg, PA
•Onsite

About The Position

An employee in this position performs clerical work requiring typing skills and the processing of varied documents, including correspondence. Duties also include verifying information, performing arithmetic calculations, and assisting members of the public with governmental forms. Assignments involve answering calls on a consumer HelpLine, providing secretarial services to multiple individuals, and using computers and electronic scanning equipment for data entry and document management. The position may include training and guiding new employees and serving as a lead worker for routine clerical operations. Work is performed with considerable independence under standard operating procedures, with supervisory guidance and review for new or unusual situations and changes to procedures or policies. The work requires some adaptability to changes in the work schedule.

Requirements

  • One year as a Clerical Assistant II, or one year of moderately complex clerical experience, or an equivalent combination of experience and training.
  • Proficiency in Microsoft Word and Outlook.
  • Initiative, dependability, and the ability to work independently.
  • Attention to accuracy and organization.
  • Computer knowledge sufficient to navigate networks and computer-based files.
  • Exceptional typing skills.
  • Ability to maintain confidentiality of document materials.

Responsibilities

  • Provide phone coverage, including answering calls on a consumer HelpLine.
  • Type letters and other correspondence.
  • Scan documents and upload them into the Practice Manager database.
  • Input data and verify information.
  • Maintain documents in an orderly and safeguarded manner.
  • Pick up and distribute mail and deliveries.
  • Assist the public in completing governmental forms and perform arithmetic calculations.
  • Provide secretarial services to multiple individuals.
  • May train and guide new employees and fulfill a lead worker role for routine clerical operations.
  • Perform related work as required.
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