Clerical Assistant 3
About The Position
Grow your career while serving the public! As a Clerical Assistant 3 with the Department of Transportation (PennDOT), you play a key part in keeping Pennsylvania’s vehicle records correct and up to date. Your work supports both the public and many PennDOT teams that rely on accurate information. Each day brings new tasks that help strengthen your organizational and communication skills. This position offers a meaningful way to help drivers all through the Commonwealth! The Clerical Assistant 3 role supports the accuracy of vehicle records and helps meet the needs of customers and PennDOT staff. The position involves research, communication, and detailed record work across many types of requests.
Requirements
- One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
- One year of moderately complex clerical experience
- An equivalent combination of experience and training
- Must be able to perform essential job functions
Responsibilities
- Review inquiries and documentation to determine the accuracy of vehicle title and registration records
- Enter, correct, and create records in a database system based on verified information
- Review electronic messages and calls to resolve discrepancies and provide needed information
- Review high priority requests and prepare accurate responses or corrections for leadership and customers
- Examine unique cases such as impoundments, dead tags, duplicate VIN issues, and requests for secure documentation
- Answer questions from the public and internal partners about vehicle titles, registration, and related programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
