Clerical Assistant 3 - Bureau of Driver Licensing
About The Position
Join an agency that values your dedication and attention to detail! As a Clerical Assistant 3 with the Department of Transportation, you will play a key part in helping customers resolve issues that affect their driving privileges. Your work supports safety and accountability for drivers across the Commonwealth. This role is ideal for someone who enjoys organized tasks and steady workflow. Apply today and become an integral member of our team that helps keep Pennsylvania moving! This position supports the processing of petitions and records that affect driving privileges and ensures accurate workflow throughout the unit. The role involves careful review of documents and consistent communication with both staff and customers.
Requirements
- One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- One year of moderately complex clerical experience; or
- An equivalent combination of experience and training.
- You must be able to perform essential job functions.
- A conditional offer of employment will require submission of criminal history reports.
- This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
Responsibilities
- Examine petitions and driver records to determine whether customers qualify for an Ignition Interlock Limited License
- Enter petition information and update driver records based on forms and documents received from customers
- Track incoming work, log mail items, and distribute assignments according to priority and workflow needs
- Maintain required accuracy levels while assisting in training staff and providing feedback on correct procedures
- Apply the correct fee waiver codes and ensure that all fees are processed or forwarded within established timeframes
- Respond to questions from customers and staff by reviewing records and providing clear information via telephone
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
