Clerical Assistant 2 (LIHEAP) - Luzerne County Assistance Office

Commonwealth of PennsylvaniaLuzerne County, PA
Hybrid

About The Position

The Department of Human Services' Luzerne County Assistance Office is looking for a Clerical Assistant 2 who is ready to bring strong organizational skills to a busy and meaningful workplace. This role allows you to support programs that help families and individuals across the state. You will learn valuable office skills while working with a team that wants you to succeed. This is a great opportunity to build confidence and contribute to important community work.

Requirements

  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
  • Meet the PA residency requirement.
  • Be able to perform essential job functions.
  • Submission of criminal history reports (conditional offer of employment).
  • Pass a background investigation.

Nice To Haves

  • Hiring preference for this vacancy will be given to candidates who live within Luzerne County.

Responsibilities

  • Enter information into computer systems and review results for accuracy
  • Handle applications, import electronic submissions, and complete file clearances
  • Review documents, complete system transactions, and communicate results clearly
  • Greet visitors, manage appointment schedules, and provide basic information to the public
  • Sort and distribute mail, scan documents, and maintain organized files
  • Record information, relay messages, and collect needed data

Benefits

  • contractual pay increases
  • paid holidays and leave entitlements
  • opportunity for advancement
  • shift selection
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