Clerical Assistant 2 - Bucks County Assistance Office

Commonwealth of PennsylvaniaBucks County, PA
Hybrid

About The Position

As a Clerical Assistant 2 with the Bucks County Assistance Office, you will play an important part in helping residents receive the support they need. This role is ideal for someone who enjoys organized work and wants to make a positive impact. Each day brings new tasks that keep the office moving forward. This position offers a steady and meaningful way to contribute to your community. This role supports the daily operations of the office through careful record handling, computer-based tasks, and direct interaction with visitors. It is an important part of ensuring that information is processed correctly and shared with the right people.

Requirements

  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
  • Graduation from high school
  • An equivalent combination of experience and training
  • Must meet the PA residency requirement
  • Must be able to perform essential job functions
  • Conditional offer of employment will require submission of criminal history reports
  • Must pass a background investigation

Nice To Haves

  • Hiring preference for this vacancy will be given to candidates who live within Bucks County.

Responsibilities

  • Scan documents, categorize electronic images, modify image sets, and issue receipts when needed
  • Clean scanners and multiple function devices according to instructions
  • Input information into automated systems such as the Client Information System (CIS) and Mapper
  • Greet visitors, gather needed information, and direct them appropriately
  • Review, sort, and distribute mail, printouts, logs, and case messages
  • File documents in case records and follow retention schedules

Benefits

  • DHS provides excellent benefits
  • contractual pay increases
  • paid holidays
  • leave entitlements
  • opportunity for advancement
  • shift selection
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