Clerical Assistant 2 - Clarion County Assistance Office

Commonwealth of Pennsylvania•Clarion County, PA

3d•Hybrid

About The Position

This position supports the daily operations of the Clarion County Assistance Office (CAO) by helping manage applications, records, and customer needs. As a Clerical Assistant 2, you will perform duties such as entering client information, processing applications or caseload reassigns, issuing ACCESS cards, greeting visitors, managing messages, handling incoming calls, sorting and distributing mail and faxes, and scanning and indexing records.

Requirements

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
Meet the PA residency requirement.
Be able to perform essential job functions.
Submission of criminal history reports will be required for a conditional offer of employment.

Responsibilities

Enter client information, and forward applications for Intake processing
Process applications or caseload reassign, and issue ACCESS cards
Greet visitors, provide assistance, and guide walk in customers to needed services
Manage messages received in the CAOs mailbox, handle incoming calls, and direct inquiries to the correct staff member
Sort, process, and distribute incoming and outgoing mail and faxes each day
Scan and index SARs, renewals, and other records as assigned by supervisor