Clerical Assistant 2 - Luzerne County Assistance Office (Spanish speaking)

Commonwealth of Pennsylvania•Luzerne County, PA

3d•Hybrid

About The Position

Become a valued member of the Department of Human Services as a Clerical Assistant 2. This position offers the chance to support community members while helping the office run smoothly. You will be part of a team that works with purpose and energy every day. Join us and make a positive difference in Luzerne County. This position supports the Income Maintenance programs by completing clerical work that helps ensure accurate and timely processing. The role is essential in keeping office operations organized and responsive.

Requirements

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
Meet the PA residency requirement.
Be able to read, write, and speak in Spanish.
Pass a Spanish speaking proficiency evaluation.
Be able to perform essential job functions.
Submission of criminal history reports (conditional offer of employment).

Nice To Haves

Proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.

Responsibilities

Use Spanish and English skills to communicate clearly with clients, staff, and the public
Input and review information in Client Information System (CIS) and other systems to ensure accuracy and compliance
Handle applications by importing, registering, and routing them according to procedures
Interpret documents, complete transactions, and communicate results within deadlines
Greet visitors, track appointments, and assist with general public interactions
Sort, scan, and distribute incoming and outgoing mail and related materials