Clerical Assistant 2 - SCI Mahanoy

Commonwealth of Pennsylvania • Schuylkill County, PA

3d • Onsite

About The Position

As a Clerical Assistant 2 with the Department of Corrections at SCI Mahanoy, you will play a key part in keeping daily tasks on track. This position offers a chance to grow office skills while supporting many departments across the facility. You will help staff, handle phone calls, and complete essential clerical work that makes a difference each day. Step into a role where your efforts support safety, structure, and strong communication. This role focuses on providing clerical, communication, and administrative support to maintain smooth operations within the institution.

Requirements

• Must possess keyboarding skills to meet standards for speed and accuracy.
• Must understand how to efficiently use and navigate a personal computer.
• Must have two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.
• Must have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.
• Must have previous experience working in an office setting as a clerk and/or personal assistant.
• Must have the ability to use electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom.
• Must have experience combining and manipulating documents in Adobe Pro software.
• Must have one (1) year or more of experience working with enterprise resource planning software (such as SAP).
• Successful completion of basic training in Elizabethtown, PA is required.
• Must be able to perform essential job functions.
• Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Nice To Haves

• Ability to stand and operate document scanning machines.
• Previous experience using Microsoft Dynamics.

Responsibilities

• Answer and direct incoming calls while placing outgoing calls for staff
• Provide names and locations of frequently contacted personnel to assist in call routing
• Report concerning calls involving inmates or employees to the proper authority
• Complete clerical work including typing, preparing paperwork, and organizing documents
• Input work orders, purchase requests, and payment information into designated systems
• Provide clerical support for maintenance, visitor entry, and appointment coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED