Clerical Assistant 2 (LIHEAP) - Bedford County Assistance Office

Commonwealth of Pennsylvania • Bedford County, PA

12d • Hybrid

About The Position

This position supports LIHEAP services by handling daily clerical tasks that keep applications, records, and client interactions accurate and organized. It plays an important part in helping the Bedford County Assistance Office serve families who need heating assistance. As a Clerical Assistant 2, you will perform the following duties: Scanning Tasks: Scan documents, modify electronic images, and attach files to correct records Data Entry Work: Input information into CIS and other automated systems Information Inquiry: Access automated systems to obtain needed details Typing Support: Prepare letters, forms, reports, and envelopes Record Filing: File documents, organize case records, and purge outdated materials Visitor Reception: Greet office visitors, record information, and direct them to appropriate staff Sorting Duties: Review mail, printouts, case messages, and logs and distribute them to correct staff Supervisor Communication: Discuss procedures, concerns, and improvement ideas with supervisor.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
• Meet the PA residency requirement.
• Hiring preference for this vacancy will be given to candidates who live within Bedford County.
• Must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.
• Must pass a background investigation.

Nice To Haves

• If no eligible candidates who live within Bedford County apply for this position candidates who reside in other counties may be considered.

Responsibilities

• Scan documents, modify electronic images, and attach files to correct records
• Input information into CIS and other automated systems
• Access automated systems to obtain needed details
• Prepare letters, forms, reports, and envelopes
• File documents, organize case records, and purge outdated materials
• Greet office visitors, record information, and direct them to appropriate staff
• Review mail, printouts, case messages, and logs and distribute them to correct staff
• Discuss procedures, concerns, and improvement ideas with supervisor

Benefits

• Telework may be eligible part time.
• Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.83 (before taxes).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED