About The Position

The Clear and Legible Reporting Services (CLR) Supervisor/Manager oversees CLR operations to ensure timely retrieval, processing, and documentation of civilian network care records. The position is contingent upon the successful award of a contract currently under bid. Taku delivers health operational capabilities across scientific, clinical, technological, and program management areas to support Military, Federal, and Civilian customers.

Requirements

  • Knowledge of medical terminology.
  • Ability to manage multiple tasks and changing priorities.
  • Strong analytical and organizational skills.
  • Proficiency with Microsoft Office Suite.

Nice To Haves

  • Associate or bachelor's degree in Healthcare Administration, Health Information Management, or a related field.

Responsibilities

  • Manage and supervise CLR staff and daily workloads.
  • Monitor referral closure, CLR retrieval, processing, and notification requirements.
  • Ensure clinical documentation is processed into the EHR within established timelines.
  • Monitor quality, error rates, productivity, and customer service.
  • Review escalated provider and MTF issues.
  • Coordinate with MTF leadership, providers, and government personnel.
  • Ensure required CLR reports and performance metrics are accurate and timely.
  • Develop corrective actions and support process improvement.
  • Perform additional duties as needed.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with company matching.
  • Tax-deferred savings options.
  • Supplementary benefits.
  • Paid time off.
  • Professional development opportunities.
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