About The Position

The Clear and Legible Reporting Services (CLR) Lead provides day-to-day guidance to Clear and Legible Reporting personnel and assists management with referral tracking, record retrieval, quality, and workload coordination. The position supports health operational capabilities across military, federal, and civilian settings. This role is contingent upon the successful award of a contract currently under bid. The pay rate is $20.05 per hour. The employer offers medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Requirements

  • Demonstrated knowledge of CLR or medical records processes.
  • Ability to manage multiple tasks and changing priorities.
  • Strong analytical and organizational skills.
  • Proficiency with Microsoft Office Suite.
  • High school diploma or equivalent.
  • At least 2 years of healthcare, medical records, referral, or related experience.
  • Ability to pass an employment background check.

Nice To Haves

  • Prior lead or senior-level experience.

Responsibilities

  • Provide guidance to CLR staff on record retrieval and processing procedures.
  • Monitor daily workload and referral status.
  • Review documentation and follow-up activities for accuracy.
  • Assist with escalated provider and MTF issues.
  • Support quality monitoring, training, and corrective actions.
  • Assist with CLR reporting and performance metrics.
  • Ensure staff follow DHA, DHN-IP, and privacy requirements.
  • Perform additional duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company matching
  • Tax-deferred savings options
  • Supplementary benefits
  • Paid time off
  • Professional development opportunities
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