About The Position

The Clear and Legible Reporting Services (CLR) Lead provides day-to-day guidance to Clear and Legible Reporting personnel and assists management with referral tracking, record retrieval, quality, and workload coordination. This position is contingent upon the successful award of a contract currently under bid. The role supports Taku’s health operational capabilities across Military, Federal, and Civilian landscapes.

Requirements

  • Demonstrated knowledge of CLR or medical records processes.
  • Ability to manage multiple tasks and changing priorities.
  • Strong analytical and organizational skills.
  • Proficiency with Microsoft Office Suite.
  • High school diploma or equivalent.
  • At least 2 years of healthcare, medical records, referral, or related experience.
  • Ability to pass an employment background check.

Nice To Haves

  • Prior lead or senior-level experience.

Responsibilities

  • Provide guidance to CLR staff on record retrieval and processing procedures.
  • Monitor daily workload and referral status.
  • Review documentation and follow-up activities for accuracy.
  • Assist with escalated provider and MTF issues.
  • Support quality monitoring, training, and corrective actions.
  • Assist with CLR reporting and performance metrics.
  • Ensure staff follow DHA, DHN-IP, and privacy requirements.
  • Perform additional duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company matching
  • Tax-deferred savings options
  • Supplementary benefits
  • Paid time off
  • Professional development opportunities
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