Cleaning Associate

The TJX Companies, Inc.•Union, NJ
•$16 - $16•Onsite

About The Position

The Cleaning Associate is responsible for maintaining a clean and organized store environment, with a focus on floor care. The role includes operating a floor scrubber and buffer and performing dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. The associate follows operational, merchandising, loss prevention, health, and safety standards and is cross-trained in multiple store areas to support business needs. The position supports positive customer experiences and store culture, maintains cleanliness and recovery standards throughout the store, and responds to front-end coverage needs. The associate communicates with management and colleagues, follows labor policies and procedures, and helps maintain a safe environment. Other duties may be assigned.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Maintain floor-care cleanliness standards, including maintaining and operating the scrubber and buffer.
  • Perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
  • Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
  • Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
  • Cross-train and work in other store areas, including the backroom, front end, and sales floor.
  • Support and respond to front-end coverage needs.
  • Follow the merchandising philosophy and signage standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Follow operational and loss prevention controls and company policies, including shrink-reduction practices.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including meal and break period policies.
  • Participate in safety awareness and help maintain a safe environment.
  • Model established customer experience practices and support a positive store culture through honesty, integrity, and respect.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical insurance for those meeting service or hours requirements
  • Dental insurance for those meeting service or hours requirements
  • Vision insurance for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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