About The Position

The Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-cleaning equipment and performing cleaning and recovery tasks throughout the store. The associate follows operational, merchandise, health and safety, and loss-prevention standards; supports customer experience practices and a positive store culture; and is cross-trained to work in multiple store areas as business needs require. This is a part-time, temporary position at Marshalls Store 0664 in Deerfield, Illinois. Starting pay is $15.40 to $15.90 per hour; actual pay depends on relevant skills, qualifications, and experience. Benefits include an associate discount, employee assistance program, smoking cessation support, bereavement benefits, associate-contribution 401(k), child care and cell phone discounts, pet and legal insurance, credit union access, and referral bonuses. Associates who meet service or hours requirements may also be eligible for a 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick leave, auto and home insurance discounts, a scholarship program, and adoption assistance. Benefits are subject to applicable plan terms and may change.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including the ability to listen and respond appropriately.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Maintain store floor-care cleanliness standards, including maintaining and operating the scrubber and buffer.
  • Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain organization, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
  • Follow company health and safety policies, including replenishing essential items in the lounge, restrooms, and front end.
  • Cross-train and work in other store areas, such as the backroom, front end, and sales floor, to support business needs.
  • Support and respond to front-end coverage needs.
  • Follow merchandising philosophy and signage standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Follow operational and loss-prevention controls and company policies, including shrink-reduction guidelines.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including meal and break-period policies.
  • Participate in safety awareness and help maintain a safe environment.
  • Model customer experience practices with internal and external customers and support a positive store culture through honesty, integrity, and respect.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefits
  • 401(k) with associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates who meet service or hours requirements
  • Medical insurance for associates who meet service or hours requirements
  • Dental insurance for associates who meet service or hours requirements
  • Vision insurance for associates who meet service or hours requirements
  • Health savings account (HSA) for associates who meet service or hours requirements
  • Health care flexible spending account (FSA) for associates who meet service or hours requirements
  • Life insurance for associates who meet service or hours requirements
  • Short- and long-term disability for associates who meet service or hours requirements
  • Paid parental leave for associates who meet service or hours requirements
  • Paid holidays, vacation, and sick leave for associates who meet service or hours requirements
  • Auto and home insurance discounts for associates who meet service or hours requirements
  • Scholarship program
  • Adoption assistance
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