Claims Support Specialist

IMS MARKETING INC • Amarillo, TX

36d • $15 - $16 • Onsite

About The Position

A Claims Support Specialist assists claims analysts and the claims department by managing claim files, communicating with providers, updating databases, and ensuring required documentation is in place for claims processes. The role also provides credentialing and contracting backup, supports provider refunds, contacts providers regarding overpayments, and performs other tasks as needed.

Requirements

• High school diploma or equivalent.
• Strong data-entry skills.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to adapt to claims-paying software.
• Ability to multitask.
• Problem-solving and critical-thinking skills.
• Ability to correspond professionally and courteously with team members and providers.
• Ability to collaborate with a team.
• Ability to manage duties and time appropriately and efficiently.

Nice To Haves

• Knowledge of insurance practices, ICD coding, or medical terminology.

Responsibilities

• Manage claim files and ensure necessary documentation is in place for claims processes.
• Communicate with providers and claims team members in a professional, courteous manner.
• Update databases.
• Provide credentialing and contracting backup.
• Support provider refunds and contact providers regarding overpayments.
• Perform other tasks as needed.
• Manage duties and time appropriately and efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED