Claims Specialist - Semi-Conductor Construction
About The Position
The Claims Specialist investigates, evaluates, processes, and resolves insurance or risk-related claims while ensuring compliance with company policies, contractual obligations, and regulatory requirements. The role is the primary point of contact for claimants, vendors, insurers, and internal stakeholders, and provides timely, accurate claim administration from intake through resolution. Turner & Townsend is a global professional services company with more than 22,000 people in over 60 countries. It partners with clients across real estate, infrastructure, energy, and natural resources, providing programme, project, cost, asset, and commercial management, controls and performance, procurement and supply chain, net zero, and digital solutions. The company is majority-owned by CBRE Group, Inc., with its partners holding a significant minority interest.
Requirements
- Bachelor's degree in Business, Finance, Risk Management, Human Resources, or a related field, or equivalent experience.
- 2–5+ years of claims administration, insurance, risk management, workers' compensation, liability, or disability claims experience.
- Knowledge of insurance policies, claims investigation practices, and regulatory requirements.
- Strong analytical, negotiation, and problem-solving skills.
- Experience with claims management software and Microsoft Office applications.
- Excellent written and verbal communication skills.
Responsibilities
- Review, investigate, and process claims in accordance with established guidelines and service-level agreements.
- Gather and analyze supporting documentation, including incident reports, medical records, invoices, contracts, and legal documentation.
- Communicate with claimants, insurance carriers, attorneys, adjusters, and internal business partners.
- Determine claim validity, coverage, liability, and settlement recommendations.
- Maintain accurate claim files and documentation within claims management systems.
- Monitor claim reserves, payment activity, and case progress.
- Ensure compliance with applicable insurance regulations, company policies, and reporting requirements.
- Identify potential fraud indicators and escalate concerns as appropriate.
- Provide status updates and claim analytics to management and stakeholders.
- Support audits, litigation matters, and dispute resolution activities as needed.
Benefits
- Flexible working environment that respects work-life balance.
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What This Job Offers
Job Type
Full-time
