Claims Specialist

Berkley•Urbandale, IA

52d•Hybrid

About The Position

As a Casualty Claims Litigation Specialist, you will investigate and handle high severity and/or complex commercial casualty claims in a prompt, equitable manner by analyzing coverage, liability and damages, evaluating reserves, negotiating settlement or conclusion of claims. This will include handling litigated cases across a variety of claims from general Commercial Bodily Injury and Property Damage, Construction Defect, Toxic Tort to Professional Liability. You may also travel within Continental Western Groups' (CWG) territory footprint to attend mediations and/or trials when necessary. You can look forward to a highly collaborative environment where a learning mindset and knowledge-sharing is highly valued. We encourage diversity of thought to "think outside of the box" and share your expertise, which can expand beyond your immediate team to impact the overall CWG Claims function. The leadership team prides themselves on being accessible, enabling you to be especially nimble when navigating a claim to a resolution on behalf of insureds.

Requirements

5+ years of Commercial Casualty Claims experience.
In-depth knowledge of complex insurance coverages, laws and regulations.
Possess strong customer orientation, problem analysis and problem resolution skills
Excellent interpersonal and communication skills to partner with all levels of the organization.
Ability to organize, prioritize and manage multiple tasks in a fast-paced environment.
Operate with urgency and professionalism to respond to inquiries from customers.
Track record of being able to effectively manage a project and/or lead a team.
Proficiency with Microsoft Word, Excel, Outlook and PowerPoint.
Ability to travel up to approximately two days per month; and a valid driver’s license.

Nice To Haves

Bachelor’s Degree preferred but not required.
Construction Defect claims experience.
Litigation experience.
Completion of or working toward AIC, CPCU SCLA or similar designation.

Responsibilities

Investigate loss, evaluate exposures, establish accurate reserves and manages defense and settlement or conclusion of high severity and/or complex claims.
Re-evaluate exposures and reserves during the life of the claim.
Correctly enters claim data into claim and related systems for reporting purposes.
Confers with Claims Supervisors, Claims Manager and Home Office Claims staff to inform, solicit input and strategize.
Utilizes Claims staff to assist with investigation. Coordinate investigation with Subrogation and Arbitration Units.
Selects appropriate outside legal counsel to coordinate the defense of each suit.
Strategize and evaluates, with assistance of outside defense counsel, to determine direction of defense, e.g., defend to conclusion; compromise, or negotiate a fair and equitable settlement.
Assign tasks, sets completion dates and establishes costs.
Provide technical advice, direction and mentoring to the Claims Department staff on high severity and/or complex commercial casualty claims.
Attend settlement conferences, depositions, preliminary hearings and trials when advisable.
Perform other related duties as assigned by management.